Kill the SLA

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What if you removed all Service Level Agreements (SLAs) from your contracts? Nuts, you may think. How is that supposed to work? Why should we …

Rear. View. Mirror.

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What good is a rear-view… …when driving on the highway before pulling over to the fast lane? …when steering an organization into a transformation that …

Availability

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An off-season menu on Anafi. The menu follows the availability of ingredients. Availability in this case is a function of the ferry schedule, the island …

Proportions

China Beijing Proportions

The picture The size of the bicycle in relationship to its parking space. The security chains in relationship to the likelihood of partial/total theft. The …

Connections Connected

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We increasingly live in a hyper-connected world where self-marketing trumps doing the job at hand. When who you know becomes more important than what you …