User statements as part of the exhibition „wo bisch?“ on telecommunication in the Museè de la Communication in Berne. Where is the sweet spot for communicating research data and/or insights? I’ve seen presentations and reports with 200+ pages being ignored and rejected by clients, because … Read More →
Connections
Process, People, Politics, Projects & Places
Change happens. I recently had the chance to speak at Helsana about Process, People, Politics, Projects & Places. These are interesting times. The customer experience lingo is on the rise in a myriad of industries. Practice what you preach and keep shipping! Kudos to Daniel … Read More →