Category Archives: Berne

Switzerland Berne Whitetables

Drawn and Written

Whiteboard tables are something that you really get used to. Currently I am spending a decent amount of time working in a creative, whiteboard-surrounded environment. We call it the “Brand Gym” and it is the place where we teach and practice Human-Centered Design at Swisscom. … Read More

Switzerland Berne Two are better than One

Two Are Better Than One

An office puncher hack, that was adopted by the production company and became a feature.

Germany Regensburg


It has been raining since I got up today: 16 hours of continuous, cold rain. Obviously it’s monsoon season in Switzerland. In times like these you dwell in memories of midsummer afternoons, sitting on the Danubian riverbank, having a laugh with friends and your favorite … Read More

Switzerland Berne No Smoking

No Smoking?

What kind of smoking? The granularity to which instructions/prohibitions have to be specified?

Switzerland Bern Potassium Iodide

“You live close to an atomic plant …”

“… here is a package of Potassium Iodide. Welcome in town and have a nice day.” Having moved to a new city recently, I was confronted with this slightly awkward end of an otherwise friendly and casual conversation at the city administration. The place that … Read More

Switzerland Berne Network Fail 1

Sometimes it’s just …

… bad luck. For example when you launch a massive marketing campaign, touting your network to be the best and at the very same day you have to face a massive network break down. Bad luck, indeed. Let’s keep calm and carry on.

Switzerland Bern Broken Tap

If it Needs Explanation …

… it’s broken. Period. Other familiar examples: Doors and doorknobs labeled with “push” or “pull”. The bottom line is that you should design with affordances in mind. No excuse!

Bern Windows Phone 7

Looking Back

Working for a Telco comes with its own set of privileges. You get your hands on new hardware quite early. Toying around with a WP7 (smart?)phone some weeks ago made me realize how far we’ve come in terms of HCI and ubiquitous computing. Exciting times … Read More

Bern Spoon 1

Spoon (S)

For every problem there’s a (designed) solution. Take a look around. For every object you see people spent time thinking, discussing and prototyping solutions. Appreciate it. Thanks Elisa for the loan of the finger.

Bern coffee and colleagues

Coffee & Colleagues

I’m about to spend a week hopping back and forth from meetings to workshops and site visits. Good vibe, tasty coffee, talented colleagues and the excitement of starting something new.

Berne priority mail

Net VS Neutrality

One of the underlying principles of the Internet is that companies providing Internet access should treat all sources of data equally (= net neutrality). A domain where this “equality principle” does not hold true is the postal service. The picture above shows a Swiss A-Priority … Read More

San Pedro de Atacama Desert

The Road Ahead

Goodbye Germany. From 15th of October on I will work as a „Human Centered Design Expert“ for Swisscom in Berne, Switzerland. Switzerland offers some interesting challenges for user/design-research with its multicultural and multilingual background. Furthermore it’s an exciting time to work for a telecommunication company, … Read More